Shipping & Returns

Shipping Policy

  • Operation Sheepdog Herding ships most all orders USPS. Every product we ship is packed according to USPS shipping standards and insured for the value of the product. Since we ship according to standards all shipping claims must be brought directly to USPS. Please contact us with any questions. See the "Shipping Damages" section for further information.
  • All orders shipped within California State are subject to California State Sales Tax which will automatically be calculated as part of your grand total.
  • We make every effort to ship our products within one to two business days.
  • If a partial order is shipped separately or an item is backordered, you will be notified of the backorder and when the item is expected to ship.
  • Orders will not be processed on weekends or holidays.
  • You can track your shipping in the order tracking section of our website. This will allow you to track your product quickly and easily over the internet or by phone, wether it is new, in process, or complete(shipped).

Refund Policy

We will refund the purchase price (exclusive of all shipping & handling charges) for any item returned that does not meet your expectations, as long as the item has not been damaged due to shipping or normal use.

Shipping Damages

  • All products are inspected before being shipped, but damages may occur during shipping. If the product is received damaged, it must be reported to the shipping company (usually UPS or USPS) within 24 hours. TAKE PICTURES TOO.  All boxes and packing material must be saved. It is possible that the shipping company may choose to inspect these materials. Please be sure to notify us ( of the damage once you have reported the claim to the shipping company. Upon receiving credit from the carrier, the product will be re-shipped.
  • If the incorrect product is shipped, or the product is defective, we will correct it.

Sales Tax

CA – 7.75 %


Shipping Prices

We have made every effort to make accurate measurments of products for the USPS shipping calculator.  Most items will be shipped with realtime shipping charges


  Plastic whistles and Break-away lanyards are shipped for FREE at this time.